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Have questions about our products or services? We manage mining operations at scale you succeed in your mining journey.
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Contact Information
Reach out through any of these channels.
24/7 Support Available
For mining operations inquiries in the USA, Georgia, Mexico, or Vietnam, contact our headquarters in Dubai or your nearest European sales office.
Dubai
HeadquartersAthens
European Sales OfficeHamburg
European Sales OfficeKochi
Asian OperationsHastings
European Sales OfficeLooking for something specific?
Frequently Asked Questions
What payment methods do you accept?
We accept various payment methods including bank transfers, cryptocurrency payments (BTC, USDT), and wire transfers. Request Global Deployment Plan to discuss payment options for your specific order.
Do you ship internationally?
Yes. With operations in the UAE, USA (Texas), Georgia, Mexico, and Vietnam, plus sales offices in Dubai, Athens, Germany, and Paris, we provide local delivery and support across multiple regions. For other locations, we ship worldwide with full logistics support.
What warranty do you provide on mining machines?
All our mining machines come with manufacturer warranty, typically ranging from 180 days to 12 months depending on the model and manufacturer. We provide full support during the warranty period and can assist with repairs and replacements.
Can I visit your facility?
Yes, we welcome facility tours by appointment. Request Global Deployment Plan to schedule a visit to see our hosting facilities and data center operations. This is especially recommended for customers considering large deployments.
Do you offer consulting services?
Yes, our expert team provides consulting services for mining operations of all sizes. Whether you need help selecting hardware, planning a data center, or optimizing your existing operation, we manage mining operations at scale. Request Global Deployment Plan to discuss your needs.
Do segments provide warranty for the machines?
Segments allow purchase of insurance as addon for the machines hosted with them
Where are your offices and operations located?
Segments operates mining and data center facilities in the UAE, USA (Texas), Georgia, Mexico, and Vietnam. We have dedicated sales offices in Dubai (HQ), Athens, Germany, and Paris. Our 24/7 support team is available globally regardless of your location.
How fast can my miner be operational?
Within 24 hours of confirmed payment at any of our 6 operational sites.